Why a Contract
Protect Your
Investment
Commercial low voltage infrastructure is mission-critical — access control failures create security gaps, camera outages create liability, and network issues halt operations. A service contract means you have a certified technician on call, not a stranger you found in a search.
Contract Options
Choose Your
Coverage Level
Annual Maintenance
Annual inspection and maintenance visit covering all low voltage systems installed by SRQ — ideal for smaller facilities with stable, low-risk infrastructure.
- One annual inspection visit
- Cable and connection audit
- Camera and door hardware check
- Written health report
- Preferred rate on T&M service calls
Semi-Annual Coverage
Two inspection visits per year plus priority service response — the right balance for multi-system commercial facilities with active access control and camera infrastructure.
- Two visits per year (spring & fall)
- All systems tested & documented
- Access control firmware updates
- Priority service response
- Discounted T&M labor rates
- Emergency dispatch available
Dedicated On-Site Technician
A dedicated SRQ technician stationed at your facility daily — functioning as an in-house low voltage expert without the overhead of a full-time hire. Built for large campuses, high-security facilities, and operations that cannot afford downtime.
- Technician on-site every business day
- Immediate response to any system issue
- Continuous infrastructure monitoring
- Moves, adds & changes handled in real time
- Full system documentation maintained
- Weekly infrastructure status reports
- Coordination with IT, facilities & GC teams
Quarterly Full-Service
Comprehensive quarterly maintenance for high-demand facilities — ideal for medical campuses, multi-tenant office buildings, or organizations with complex access control deployments.
- Quarterly on-site visits
- Full system health reporting
- Dedicated account manager
- Same-day emergency response
- Multi-site coverage available
- Annual system upgrade planning
Coverage Scope
All Low Voltage
Systems Covered
Structured Cabling
Cable inspection, patch panel verification, labeling audit, and connectivity testing.
Access Control
Reader testing, door hardware inspection, firmware updates, and credential audit.
Security Cameras
Camera alignment, NVR health check, recording verification, and lens cleaning.
Audio / Visual
Display and speaker inspection, cable check, signal testing, and connection verification.
Get Protected
Custom Pricing
For Your Facility
Every facility is different. We'll put together a contract tailored to your system complexity, facility size, and response requirements — at a price that makes sense.